Fraud Management Officer I ( Re-Advertised)

The Fraud Management Officer I is responsible for daily transaction control activities, detecting and investigating fraudulent transactions, and utilizing fraud monitoring tools to minimize risks. They prepare performance reports on fraud management capabilities, conduct operational control activities using tools like Fraud Management Screener-Case Manager, and identify service blockages through internal reports. Additionally, they review customer and financial institution complaints and compile suspicious transactions for escalation to the Senior Fraud Management Officer, while also assisting with other related duties as assigned.