IT Manager

Job Summary The IT Manager is responsible for the reliable deployment, maintenance, and security of all IT infrastructure supporting the FAYIDA registration initiative across multiple centers. This role ensures technical operations run seamlessly, data is protected, and system disruptions are minimized through proactive management, technical support, and close collaboration with the employer's (NIDP) technical team. Position Title: IT Manager  Required No: Four (4) Department: Technology & Infrastructure  Reports To: Technical Manager / Project Manager  Location: Regional Hub / HQ with travel to sites Employment Type: Full-Time, Contract Key Responsibilities Infrastructure Deployment & Management: Oversee the rollout, configuration, and ongoing upkeep of IT infrastructure, including biometric systems, registration clients, local networks, and databases. Ensure all technical components align with the employer's requirements and integrate harmoniously with the broader project ecosystem. Security & Compliance: Implement and enforce robust data protection and security protocols across all systems. Ensure all data handling and storage practices comply with national regulations and the employer's strict security policies. Technical Support & Continuity: Provide real-time, second-level technical support to resolve hardware, software, and network issues across registration centers to minimize operational downtime. Develop and implement risk mitigation strategies and contingency plans to ensure business continuity. Training & Collaboration: Assess training needs and conduct sessions for field staff (Supervisors, Officers) on the proper use of IT systems and troubleshooting. Work closely with the employer's (NIDP) technical team to ensure IT strategies and operations fully support and advance the project's overall objectives.