Senior Business Analyst (For definite period of One Year)

We are seeking a Business Analyst with expertise in the payment industry to join our team. The successful candidate will analyze business needs related to payment products, identify opportunities for innovation, and develop solutions that support EthSwitch’s strategic goals. This role requires extensive collaboration with technical and business stakeholders to ensure the successful development and deployment of digital financial services. This position is responsible for identifying business needs, analyzing processes, and recommending solutions to enhance efficiency and effectiveness. Key Responsibilities Requirements Gathering: Collaborate with stakeholders to gather, document, and analyze business requirements; Process Mapping: Create detailed process maps to identify areas for improvement and efficiency; Develop and maintain business cases, feasibility studies, and project proposals specific to digital;  Data Analysis: Analyze data to inform business decisions, using tools such as Excel, SQL, or data visualization software; Solution Design: Propose and design solutions that meet business needs and align with organizational goals; Stakeholder Communication: Facilitate communication between technical teams and business units to ensure alignment and understanding of project objectives; Collaborate with cross-functional teams, including project managers, IT, operations, and external stakeholders such as financial institutions; Create and maintain business process models, user journeys, and documentation for digital finance solutions; Conduct gap analysis on existing processes and digital finance products, recommending areas for improvement; Identify risks and challenges in the implementation of digital finance products and develop strategies to mitigate them; Project Support: Assist in project management by tracking progress and ensuring that deliverables meet quality standards and timelines; Training and Support: Provide training and support to end-users on new processes and systems; Assist in the development of project plans, schedules, and progress reports for digital finance initiatives; Stay up to date with emerging trends in digital finance and fintech innovation relevant to the Ethiopian market.