CRM specialist

Hi there! We’re Softsich 👋 A young, ambitious, and fast-growing company creating innovative digital products. We’re looking for a CRM Specialist who can combine analytics, creativity, and a systematic approach to user engagement at Softsich. Your key responsibilities will include:

• Launch promo campaigns and seasonal events.
• Organize raffles and engagement activities to retain and re-activate users.
• Analyze the performance of campaigns and promotions.
• Develop promotion mechanics and prepare technical requirements for developers.
• Communicate with users via email, SMS, messengers, push notifications, and social media.
• Set up trigger-based and automated communication flows.
• Brief and coordinate design, copywriting, and analytics teams.
• Conduct market and competitor analysis. It’s a match if you have:
• 6+ months of experience in CRM marketing.
• English proficiency at the Intermediate level.
• Experience working with email/SMS/Web-push channels, tableau and Customer.io.
• Ability to create segments and automation flows.
• Understanding of HTML/CSS for editing email templates.
• Ability to work with analytical reports. Would be an advantage: Experience working with SoftSwiss.

What we offer:

• Flexible schedule and the choice to work remotely or from our offices in Kyiv or Warsaw.
• 24 paid vacation days, sick leave, and medical insurance (in Ukraine; other countries in progress).
• A friendly team where it’s easy to ask questions, learn, and be yourself.
• Coverage of expenses for professional events.
• Birthday greetings, team buildings, and plenty of real teamwork.
• Zero support or cooperation with the aggressor country or any related businesses.

If this approach resonates with you — feel free to apply 🚀