ESCARemote

AI Engineer

Description

#vacancy AI Engineer Fintech, remote Salary: $4000–6000

Requirements: • Hands-on experience with LLMs (OpenAI, Claude, LLaMA, or similar) • Experience building RAG systems (knowledge bases, embeddings, retrieval) • Proven experience delivering AI solutions in production • Strong Python skills (FastAPI, async programming, API integrations) • Experience integrating AI with databases (PostgreSQL) • Experience with message queues (RabbitMQ) • Understanding of real-time system architecture • Experience with ASR (speech-to-text) and TTS (text-to-speech) • Understanding of voice/chat AI pipeline architecture • Experience working with APIs and microservices architecture • Experience with high-load systems • 3+ years of relevant experience • Ability to work with business logic and real customer data

Nice to have: • Experience building voice bots (inbound / outbound) • Background in call centers, fintech, or collections • Experience with WebRTC / streaming • Docker / Kubernetes experience • Experience in call analysis (agent performance evaluation, script compliance)

Responsibilities: • Develop AI chat solutions working with real customer data (CRM, history, statuses) • Build and maintain RAG systems based on company knowledge bases • Develop voice AI bots (inbound and outbound calls) • Integrate AI solutions with internal systems (CRM, ERP, APIs) • Implement dialogue logic based on business scripts and protocols • Analyze calls: transcription, quality assessment, and script deviation detection • Automate call center operations and improve agent efficiency • Optimize latency and stability of AI solutions in real-time environments • Work with large-scale data (calls, chats, customer history) • Collaborate with backend and DevOps teams to integrate AI into products

Skills

ComplianceDevOpsKubernetesMicroservicesFastAPIDockerAPIMLPostgreSQLAIOpenAIPythonRabbitmq

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