Billing / Payments Manager (iGaming / PSP)

✨ Welcome to Win Media

• Your Partner in iGaming Excellence! ✨ At Win Media, we create innovative solutions that drive success in the iGaming industry 🎯. By combining expertise 💡, technology ⚙️, and bold strategies 🚀, we help brands grow faster, smarter, and stronger. With a passionate team that challenges limits every day, we turn ambitious goals into measurable results. 💪

📌 About the Role We are looking for an experienced Billing & Payments Manager to join our team. 🚀 This role is key to building and scaling our payment infrastructure across Tier-1 GEOs. The ideal candidate is a detail-oriented professional with a deep understanding of PSPs, compliance, and billing systems in the iGaming space. You will take full ownership of developing and managing the billing department — from negotiating with payment providers to implementing efficient internal processes that ensure seamless transactions and top KPIs.

🛠️ Responsibilities 💳 Search, negotiate, and sign contracts with payment service providers (PSPs) in Tier-1 GEOs ⚙️ Integrate and configure payment systems and gateways within the casino platform 📊 Build processes for monitoring key billing KPIs (PSP Cost, Approve Rates, Withdrawal Time, Hold %, etc.) 📝 Ensure smooth compliance with banks, PSPs, and gateways 📂 Establish and manage documentation workflows and contracts 🔄 Develop and control routing, cascading, and orchestration processes for credit card payments 📈 Create alerting and reporting systems for fast reaction to KPI changes

✅ Requirements 🌍 2+ years of experience in a similar role within online casino/iGaming structures 💳 Strong expertise in working with PSPs: contracts, compliance, risks, red flags ⚙️ Deep understanding of casino billing processes: processing, cascading, routing, orchestration, refunds, chargebacks 📂 Experience in setting up internal billing processes from scratch 🧠 Detail-oriented, responsible, and capable of leading the payment function independently 🤝 Strong negotiation skills and an existing network of PSP contacts (Canada, Germany, Greece, Austria, other Tier-1 markets) 🗣️ English — Upper Intermediate (negotiations, contracts, compliance)

🎁 What We Offer 👥 A strong and professional team, driven by results 🔥 High level of autonomy with minimal bureaucracy 🚀 Strategic position with growth opportunities — build and lead your own department 🏙️ Flexible work format: remote or from our Warsaw office 💰 Competitive salary package + performance-based bonuses 🌴 Paid vacation and sick leave 🎉 Corporate gifts and a supportive work culture

✨ Let’s build the future of iGaming payments together with Win Media! ✨