CRM Campaign Executive
Description
Are you a detail-oriented professional with a passion for the technical side of iGaming?
Join ComeOn Group as a CRM Campaign Executive. This isn't 'just' a marketing role; it’s a vital operational position where you will master the backend systems that power our global player experience. If you have experience in iGaming Operations, Customer Service, or CRM, and you love the "how" behind the "what," we want to hear from you.
Location: St Julians, Malta + Hybrid
As our CRM Campaign Executive, your mission is to transform CRM briefs into reality. You will be the architect of our player rewards, managing the technical execution of campaigns across Casino, Live Casino, and Sportsbook.
Your Core Responsibilities:
- Technical Campaign Setup: Build and implement targeted CRM campaigns focused on customer activation, conversion, and retention.
- Bonus & Reward Management: Execute the backend setup of bonuses, free spins, and customer segmentation with 100% accuracy.
- System Integration: Manage workflows through our partner backend systems.
- Process Optimisation: Once you master our systems, you will proactively suggest ways to automate and improve our CRM flows and operational efficiency.
- Testing & Quality Assurance: Collaboratively test new provider features and system updates to ensure a seamless player journey.
Why You’ll Fit Right In
We thrive in a "roll up your sleeves" culture. We are looking for a fast-footed, resilient team player who is eager to solve problems in a rapid, ever-changing environment.
What You Bring to the Table:
- iGaming Experience: 2+ years of experience in the online gaming industry is essential.
- Technical Mindset: You are proficient in Excel and Google Drive, with a natural ability to learn complex backend software quickly.
- Extreme Attention to Detail: You take pride in being punctual and precise, even when working under tight deadlines.
- Target-Driven: You are motivated by reaching KPIs and seeing the direct impact of your campaigns on retention and loyalty rates.
- Proactive Communication: You enjoy sharing insights and collaborating across teams to deliver the best results.
What’s in it for you?
You will spend your first few months learning the essentials of campaign creation from industry experts. As you grow, you will become a key contributor to our strategy, helping us evolve our practices and maintain our competitive edge in multiple global markets.
Benefits
So what can you expect from ComeOn as a place of work?
- A competitive remuneration package inc. a company bonus scheme! 💰
- Fantastic quarterly team events and weekly company events 😎
- A one-time Hybrid Allowance of €250 to help you set up a comfortable workstation at home (we’re truly Hybrid!)
- On top of our Hybrid work arrangement, up to 40 days a year to work fully remote from anywhere
- €250 Annual Wellbeing Allowance (Claimable after probation).
- A comprehensive, International private Health Insurance.
- Lunch at the office on Mondays and Wednesdays.
- Breakfast at the office on Tuesdays. 🥐
At ComeOn, we have adapted a Hybrid Work model which means that we offer our employees an option to pick their workstation for the day. Want to work from the office a few days a week and some days from home? That’s totally fine with us! ComeOn is known for their inviting and vibrant offices that offer creative areas for collaboration and desk set-ups designed for a Hybrid Work model. When you visit one of our offices you will always be welcomed by a friendly face that will take good care of you.
It’s our curiosity that drives our innovative business forward and we work hard in a 'run together' spirit and we always make sure to top it up by having fun! You will not regret picking ComeOn as your next place of work.
At ComeOn Group we value diversity and we take concrete action to ensure fairness in our recruitment process. We are committed to assess candidates on their merit without discriminating against any applicant for whatever reason that is protected by law. We truly value you, as you are.
Want to know more about us just visit our website www.comeon-group.com or any of our social media channels to take a deep dive into our culture!