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CGIBangalore, KA

BMC Remedy Helix SME

Description

Job Title: BMC Remedy Helix SME Position: SSE Experience: 5+ years Category: Software Development/ Engineering Shift: EST for ITSM Canada | CET for ITSM Sweden. Main location: Bangalore. Position ID: J1225-1534 Employment Type: Full Time

Education Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 5 years of relevant experience.

Must have BMC Helix ITSM Administration and Development, Helix Digital workplace, and Helix Digital workplace Catalog Administration Skills

Good to have Helix Business workflows, Helix Innovation suite, Helix Dashboards skills. Required Skills & Qualifications

Strong hands-on experience with BMC Helix ITSM / Remedy ITSM Suite

Experience with most or all the following BMC applications: BMC Helix ITSM BMC Remedy AR System BMC Digital Workplace / Digital Workplace Advanced BMC Helix CMDB (Atrium) BMC Helix Innovation Studio (Good to have) BMC Smart Reporting (Good to have)

Proficiency in: AR Workflow (Active Links, Filters, Escalations) Forms and Views customization Approval processes

Life at CGI: It is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons Come join our team, one of the largest IT and business consulting services firms in the world.

Skills:

Solutions Architecture