Business System Analyst

Join CGI!

Do you want to be part of one of the world’s top five IT and business consulting companies? At CGI, we are currently hiring a Business System Analyst with a high level of English to work on an international banking sector project.

Requirements:

• Bachelor’s degree in computer science, Software Engineering, or related fields.
• Conversational English (B2 or higher).
• 3 to 6 years of proven experience as Business Technical Analyst.
• Proven experience in credit card or banking processing systems (authorization, settlement, reconciliation, or transaction management).
• Strong understanding of BSA fundamentals, including requirement elicitation, documentation, and stakeholder management.
• Hands-on experience with SQL Server or similar relational databases for data validation and analysis.
• Excellent communication skills with the ability to engage effectively across business and technical teams.
• Experience preparing and maintaining operational readiness and production support documentation.

Responsibilities:

• Collaborate with business stakeholders and technical teams to gather, document, and analyze business requirements for financial systems and processes.
• Serve as the liaison between business and technology teams, ensuring clear understanding and alignment on project objectives.
• Support initiatives related to credit card processing, banking systems, or payment operations.
• Perform data analysis using SQL Server or similar RDBMS tools to validate requirements, identify gaps, and support decision-making.
• Create and maintain detailed operational readiness documentation, process flows, and impact assessments.
• Facilitate meetings, conduct walkthroughs, and manage requirement sign-offs with stakeholders.
• Support testing activities by defining acceptance criteria, reviewing test cases, and validating results.
• Ensure traceability between business needs, technical requirements, and delivered solutions.

Nice to Have:

• Knowledge of payment gateways, core banking systems, or digital banking solutions.
• Familiarity with Agile methodologies and tools such as Jira or Azure DevOps.
• Exposure to data visualization tools (Power BI, Tableau) for reporting or analysis.
• Experience supporting UAT or post-production activities in financial services environments.

Complementary Skills:

• Strong analytical mindset with attention to detail.
• Excellent interpersonal and communication skills.
• Proactive and organized, capable of managing multiple priorities.
• Team player who can collaborate effectively with cross-functional teams and stakeholders.

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