Onsite Support Lead, Senior

CGI Federal has an exciting opportunity for an Onsite Support Lead within our Intel sector advancing the national security mission through cutting edge technology. You must have a passion for keeping pace with rapidly evolving technology advancements and leveraging your knowledge on a highly collaborative team to deliver state-of-the-art capabilities. The Onsite Support Lead manages a local IT support team, overseeing service delivery, ensuring adherence to quality standards like ITIL, and maintaining high customer satisfaction through effective technical guidance and leadership. Key responsibilities include staff development, performance monitoring, stakeholder management, technical troubleshooting, and the implementation of new technologies and processes within the organization's on-site environment. CGI Federal is growing its high-performance team whose members share a passion for building high-quality, scalable, advanced IT solutions in a collaborative, fast-paced, outcome-driven mission.

This position is located in USA VA Arlington, however, a hybrid working model is acceptable.

Skills:

Intelligence