Director Consulting Expert - Service Design
Description
The Director Consulting Expert (DCE) is a Senior Service Design leader who guides the delivery of complex digital and organisational transformation programmes using GDS and DDaT service design standards. They shape service, experience and organisational strategies that meet user needs, operational realities and business goals. you will guide complex digital and organisational transformation programmes, influencing strategy at the highest levels and turning human-centred insight into measurable outcomes. You will help clients navigate change with confidence, strengthen CGI’s reputation for high-quality delivery, and play a pivotal role in growing our service design capability and market presence.
CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go.
Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position.
Skills:
Leadership