Research Study Assistant – (24 Months Fixed Term Contract - Wits VIDA)

About the position Background: The Vaccines and Infectious Diseases Analytics (VIDA) Research Unit of the University of the Witwatersrand, formerly RMPRU (Respiratory and Meningeal Pathogens Research Unit) has for over 20 years conducted numerous studies to assess the burden of and prevent vaccine-preventable diseases (VPD) Current studies and projects include infant rotavirus and BCG trials Main purpose of the job: To recruit and ensure the retention of study participants in line with study protocols. To assist the study team with adhoc administrative duties to complete study participant visits Location: VIDA - Chris Hani Baragwanath Academic Hospital Key performance areas: Recruitment of participant Recruit participants according to study inclusion and exclusion criteria Do routine checks of clinical trial enrolment logs to identify and call eligible participants Reimburse study participants and maintain reimbursement logs Address relevant concerns and misconceptions about the study Receive queries from participants and address or refer the queries accordingly Establishing a relationship of trust and respect with participants Actively listen to participants and empathise with them Report on the number of participants recruited on a daily basis to the team leader at the end of the shift Administration Ensure that Informed Consent Forms and source documents are completed and signed correctly by all parties File all participant forms according to the study requirements (alphabetic / numeric order) and ensure all forms are submitted to the relevant data capturers daily Scan and upload all study source documents Assist the study lead and team with ad-hoc administrative tasks as when required for study visits Follow GCP guidelines when completing participant visit forms Complete telephone logs for all calls made to participants Ensure all participants are called to book the study visit within the appropriate timelines Fill the photocopy machines with paper daily or as and when required Assist with ad hoc administrative duties such as filing and shredding Follow Ups Follow up on missed visits and complete the necessary feedback logs Conduct home visits as and when required if follow-up calls are unsuccessful Stock Control Conduct stationary stock takes and advise management of stock to be ordered Provide relevant staff with stationery ordered Liaise with the study administrator to ensure petty cash availability for participant reimbursement Customer Service Communicate with external stakeholders around compliance issues as and when required Ensure all customer interaction (both internal and external customers) are of the highest professional level, e.g. Respond to emails/queries within two days Act in a professional and friendly manner in all dealings with internal and external stakeholders Build and maintain authentic relationships with all stakeholders ensuring that all interactions are professional Always show a high level of customer centricity Effective self-management and performance ownership Take ownership and accountability for tasks and demonstrate effective self-management Follow through to ensure that the quality and productivity standards of one's own work are consistently and accurately maintained Maintain a positive attitude and respond openly to feedback Take ownership for driving own career development by participating in ongoing training and development activities such as workshops, forums, conferences etc Apply knowledge of the organisational systems, structures, policies and procedures to achieve results Provide appropriate resolution for tasks or deadlines not me Support and drive the organisation’s core values Required minimum education and training: Grade 12 Good Clinical Practice Certificate Required minimum work experience: Minimum of 1-2 years of work experience in participant Healthcare Recruitment, Research Admin environment Desirable additional education, work experience and personal abilities: Confidentiality, tact, and discretion must be maintained at all times Ability to manage self and prioritise own workload Self motivated, able to work independently and as part of a multidisciplinary team Ability to work under pressure and meet deadlines Stress Management Certification in advanced driving Customer-oriented and tactful TO APPLY: Only if you meet the minimum job requirements and experience as mentioned above, you may submit a detailed updated CV Please Apply Online and complete your registration via our website to enable and protect you as a candidate, and to accept the new POPIA terms and conditions This will then create your permanent profile with which you can apply for all jobs as advertised by AJ PERSONNEL However, you may remove your profile from AJ PERSONNEL when you are no longer in the job market Please take note that the applicants who do not adhere to the above criteria will not be considered for the respective position Wits Health Consortium will only respond to short