Senior Utilities Analyst

About the position About the Role A Senior Utilities Analyst is responsible for ensuring accurate utility consumption tracking, billing oversight, and cost recovery across a diverse property portfolio. The role requires strong analytical capability, advanced reporting skills, and a strong understanding of utility management principles. The incumbent will drive efficiency, support sustainability initiatives, and deliver actionable insights to management. Minimum Requirements Education & Qualifications Matric / Grade 12 BCom Degree or Diploma in Chemical or Electrical Engineering Experience 5+ years’ utilities management experience within the energy services or property sector Knowledge & Skills Advanced Microsoft Excel Utility management software & smart metering systems Understanding of electricity, water, and waste management in multi-tenanted environments Knowledge of renewable energy systems (solar PV, battery storage) Financial literacy: utility billing, budgets, cost recovery, tariffs, municipal rates Strong data analytics capability Familiarity with South African municipal regulations, compliance, and tariff structures Behavioural Competencies Highly analytical and detail-oriented Strong problem-solving and decision-making skills Excellent communication skills Stakeholder management ability (tenants, service providers, internal teams) Able to work under pressure and meet tight deadlines Proactive, self-motivated, and solution-driven Strong team collaboration skills Other Code B driver’s licence advantageous Key Responsibilities Utility Billing & Cost Recovery Verify municipal bills and tenant statements Review supply meter readings and billing data Ensure accurate allocation of utility charges Conduct recovery ratio checks and generate building-level reports Data Analysis Collect, validate, and analyse utility data Identify anomalies, inefficiencies, and trends Develop dashboards, KPIs, and analytical reporting Provide insights to support operational and financial decision-making Query Resolution Resolve tenant, municipal, and service provider utility queries Work with property, finance, and technical teams to find solutions Maintain comprehensive records of all queries and resolutions Escalate complex cases when necessary Support to Management Supply data-driven insights for strategic planning Prepare reports and presentations for management Assist with budgeting, forecasting, and portfolio-wide utility analysis Identify opportunities for efficiency, cost savings, and sustainability initiatives Database & Records Management Maintain accurate and organized utility records Manage invoices, meter readings, contracts, and correspondence Ensure data integrity within tracking systems Support audit and reporting requirements Desired Skills: Budgeting Compliance Data Analysis Electrical Engineering Forecasting Microsoft Excel Renewable Energy Solutions