Sales Account Manager - Toy Sales (Germiston)

About the position About the Role: We are seeking a driven and customer-focused Sales Account Manager to join our team. The role involves developing and managing relationships with key clients, identifying new growth opportunities, and ensuring customer satisfaction across a range of toy products and business solutions. The successful candidate will play a pivotal role in driving revenue growth while maintaining our reputation for high-quality products and exceptional service. Our client is a supplier, importer, and distributor of toys and is seeking candidates with proven experience in the toy sector or selling into toy retailers. If you have a restraint of trade within the toy industry, unfortunately the client won't be able to consider you. Key Responsibilities: Account Management Build and maintain strong relationships with new and existing clients. Act as the primary point of contact for key accounts, ensuring their needs are met. Develop tailored solutions to match customer requirements. Manage and grow relationships with major retail customers, including national and regional chains such as Hamleys and Toys R Us (or similar large-format retailers). Sales & Business Development: Proactively identify and pursue new business opportunities within retail and wholesale channels. Achieve and exceed individual and team sales targets. Deliver compelling product presentations and proposals. Lead negotiations for contracts at both national and regional levels. Drive new product launches and secure product listings with key retail partners, ensuring successful placement and shelf presence. Client Retention & Growth: Implement strategies to increase customer loyalty and retention. Conduct regular business reviews with clients to identify upselling and cross-selling opportunities. Provide market insights and trends to clients to support their purchasing decisions. Monitor product performance and work with clients to optimise range and in-store execution. Collaboration & Reporting Work closely with internal teams including procurement, operations, and customer service to deliver seamless client solutions. Prepare accurate forecasts, sales reports, and pipeline updates. Contribute to the development of marketing campaigns and promotional strategies. Skills & Experience: Proven track record in B2B sales and account management within the toy industry (essential). Experience managing key retail accounts and negotiating with national or regional buyers. Strong understanding of retail listing processes, category management, and getting new products onto shelves. Strong negotiation, communication, and relationship-building skills. Ability to manage a sales pipeline and work towards monthly and quarterly targets. Comfortable working independently in a hybrid role, balancing client visits, remote work, and in-office collaboration (we're looking for a mature individual who can manage their own time). Proficiency in MS Office Suite and CRM systems. Valid driver's license and willingness to travel when required. Qualifications & Experience: A diploma or degree in Sales, Marketing, Business Management, or a related field (advantageous). Experience in a sales or account management role within the toy sector / selling into toy companies e.g. Hamleys, Toys R Us etc. Personal Attributes: Results-driven with a strong commercial mindset. Excellent interpersonal and problem-solving skills. Professional, proactive, and adaptable to a fast-paced environment. Passion for delivering outstanding customer experiences. ***Salary - R25,000.00 - R40,000.00 (Negotiable, based on skills, experience and in relation to current package) Desired Skills: Sales Account Manager