Credit Officer (CO)

Base office: Branch of SAJIDA Microfinance Reports To : Branch Manager Employment Type : Full-time Job summary. A Credit Officer (CO) is primarily responsible for managing a portfolio of SAJIDA Enterprise Loan (SEL) which involves marketing/surveying, loan generation, loan disbursement,  weekly/biweekly/monthly instalment collection, digitization, delinquency management &  administrative work. The position requires regular field visits to monitor individual clients,  maintain accurate records and ensure adherence to organizational policies and rules. Key responsibilities

1. Client management: • Surveying/marketing organization’s product line in potential business area to  find potential clients on a daily basis. • Organizing potential clients, giving them orientation training regarding  organization’s product line, fee structure & necessary requirement of the  loan. • Verifying each client to confirm their credit worthiness, filling admission form  to admit them to the institution & verifying required documents. • Overseeing 15-20 clients daily & minimum 100 active clients per week. • Visiting scheduled clients daily, updating passbooks, following up with  overdue & ensuring guarantor responsibility to manage overdue. • Providing financial literacy training to the individual members to train them on  loan utilization, loan sharing, loan increment, new product line & holidays.
2. Loan and financial management: Achieving the organization’s set targets regarding Key Performance  Indicators (KPIs) such as the number of clients, portfolio outstanding &  Portfolio at Risk (PAR). Originating loans, filling up loan application forms, verifying the clients &  guarantors, getting recommendation from the Branch Manager & Approval  from Area Manager/Coordinator. Submitting approved loan application forms to Branch accountant at least  a day before the disbursement, ensuring exact clients get the loan & orient  the client on loan amount, weekly installment amount, fees & charges,  security amounts & update the passbook. Realizing weekly/Biweekly/Monthly loan instalments & advances from  individual members, recording them on the respective client’s passbook.  Protecting the realized amount in a secured manner while transporting to  other member & back to office. Updating the exact loan installment realization via mobile app at the  client’s place & syncing the installment into the system when back to the  office. Depositing loan installment realization & advance realization to the  accountant in time, writing cashbook & g on the depositor’s space  for amount deposited. Processing security return & security adjustment in presence of the client,  g on the security return register for each security adjustment &  security return. Maintain accurate loan-related forms and registers on a daily basis,  avoiding corrections with white ink. Liaise with Field Officer & Branch Manager to graduate SML client to SEL  loan product. Encourage clients to adopt to m