Digital Community Manager

Requirements: Bachelor’s degree in: Marketing Communications Media Studies Digital Marketing Public Relations Experience 3–5 years experience in: Social media management Digital content creation Community management Agency or media environment Digital Community Management Manage daily interactions across all social media platforms. Respond to audience queries, comments, and messages promptly. Build strong, engaged, and loyal online communities. Moderate discussions to maintain brand safety. Implement and enforce community guidelines. Content Creation & Publishing Create engaging digital content including: Social media posts Captions and storytelling Short-form videos Visual content concepts Work with designers and production teams to produce high-quality content. Maintain a consistent brand voice across platforms. Ensure timely publishing according to content calendars. Digital Content Strategy Execution Support development and execution of content strategies. Align content with audience interests, brand objectives, and campaigns. Contribute creative ideas for digital campaigns and storytelling. Ensure content drives engagement and platform growth. Page Growth & Audience Development Implement strategies to grow followers organically. Increase audience engagement and interaction rates. Identify audience growth opportunities and trends. Support digital brand visibility initiatives. Performance Monitoring & Reporting Track and analyze performance metrics including: Reach Engagement Follower growth Content performance Generate weekly and monthly performance reports. Use data insights to optimize content and engagement strategies. Digital Campaign Support Support execution of digital campaigns and activations. Amplify campaign reach through active community engagement. Coordinate campaign messaging across platforms. Trend Monitoring & Innovation Monitor digital trends, viral content, and platform updates. Recommend innovative approaches to enhance engagement. Stay updated on best practices in social media and digital marketing.