AI Implementation & Adoption Lead

Who You Are: Proven experience building with no-code/low-code automation platforms (Make, Zapier, n8n, or similar) Strong hands-on experience with generative AI tools (ChatGPT, Claude, Gemini, etc.), including prompt engineering Ability to build basic AI agents, chatbots, or automated workflows from scratch Nice to have: Familiarity with data structures (CSV, JSON, databases) and how to work with them Experience with APIs and webhooks (don't need to write code, but need to understand how to connect systems) Knowledge of vector databases and RAG (Retrieval-Augmented Generation) Experience with AI fine-tuning or model customization Familiarity with Google Workspace, or similar productivity suites Comfortable with spreadsheets, formulas, and basic data manipulation Building & Implementation (60%) Build functional AI solutions for teams using no-code/low-code platforms (n8n, GPT, Gems, Claude, etc.). You’ll be like an internal AI consultant Ability to rethink workflows from an AI-first perspective and propose future-state solutions, not only automate existing processes Translate business problems from teams/functions (Ops, Programs, HR, Finance, External Relations, etc.) into specific AI-enabled workflows and tools AI Adoption, Training & Change Management (30%) Understands behavior change and can design adoption strategies that go beyond training (incentives, reinforcement, user experience) Design and deliver AI training programs for different user levels (from “AI Level 1/beginner” to “Level 2 / builder”) Create documentation, guides, and resources for various AI use cases Strategy Support (10%) Collaborate with the AI Transformation Lead on prioritizing initiatives Evaluate new AI tools and platforms for organizational fit Provide feedback on feasibility and implementation requirements for strategic initiatives Participate in planning sessions and contribute technical perspective