Data Management Officer

Job Requirements: Bachelor’s degree in information management, Statistics, Computer Science, Social Work, Development Studies, or related field. Additional certification in data management, database systems, or information systems is an added advantage. Minimum 3 years of experience in data management, preferably within protection or humanitarian programming. Proven experience working with protection data systems (e.g., CPIMS, GBVIMS, or similar). Experience in data analysis, dashboard development, and donor reporting.

1. Data Management and Systems Strengthening Design, maintain, and improve data management systems for protection programming (e.g., CPIMS/GBVIMS or similar platforms). Ensure accurate, complete, and timely data entry by caseworkers and field teams. Develop and maintain data management plans, standard operating procedures (SOPs), and data flow diagrams. Conduct regular data quality checks (DQAs) to ensure consistency, accuracy, and reliability.
2. Data Analysis and Reporting Analyse protection data to identify trends, gaps, risks, and service needs. Generate monthly, quarterly, and annual internal and donor reports. Develop dashboards, visualizations, and statistical summaries to support program decision-making.
3. Data Protection and Compliance Ensure compliance with organizational data protection policies and international standards (e.g., CPIMS SOPs, IASC data protection guidelines). Safeguard sensitive protection data, especially concerning children, GBV survivors, and other vulnerable groups. Control database access and maintain user permissions.
4. Capacity Building and Technical Support Train case workers, Protection Officers, and field staff on data collection tools and information management systems. Develop user guides, training materials, and refresher sessions. Provide ongoing troubleshooting and technical support.
5. Monitoring, Evaluation, and Learning (MEAL) Support Collaborate with MEAL teams to ensure alignment between indicators, tools, and reporting systems. Support development and revision of data collection tools. Contribute to evaluations, assessments, and learning reviews. Ensure indicators are properly defined, tracked, and reported.
6. Coordination and Collaboration Work closely with Protection Managers, Coordinators, and field teams to ensure data informs programming. Support inter-agency information sharing mechanisms where appropriate and compliant. Participate in protection working group data initiatives as required.