General Manager- Retail Shopping Centre.

Key Responsibilities.

1. Commercial & Financial Management.

• Manage annual budgets and service charge estimates.
• Monitor rent collection and enforce lease compliance.
• Drive occupancy and reduce void periods.
• Control operational costs while maintaining service standards.
• Submit financial and performance reports to ownership/board.

1. Tenant & Lease Management.

• Build relationships with tenants and anchor brands.
• Handle tenant negotiations, renewals, arrears follow-ups, and dispute resolution.
• Ensure compliance with lease terms and centre regulations.
• Work closely with leasing agents to get the tenant mix.

1. Operations & Facilities Oversight.

• Supervise security, cleaning, maintenance, and parking service providers.
• Ensure utilities management (power, water, generator systems).
• Oversee maintenance and asset protection.
• Ensure compliance with local authority regulations and other statutory requirements.
• Manage emergency preparedness and risk mitigation plans.

1. Marketing & Footfall Growth.

• Oversee centre marketing initiatives to drive foot traffic.
• Support promotions and community engagement activities.
• Monitor customer. Implement service improvements.

1. Administration. *Supervise centre management staff.

• Set KPIs. Conduct performance evaluations.
• Ensure record-keeping, contract management, and reporting.
• Maintain relationships with authorities and external stakeholders. Minimum Requirements.
• Bachelor’s degree in Business Administration, Real Estate, Property Management, Finance, or related field.
• At least 5 years’ experience in shopping centre, retail, or commercial property management.
• Strong financial rent collection experience.
• Experience dealing with government agencies and regulatory compliance.
• Proven Negotiation skills. What we offer.
• Competitive salary package commensurate with experience. *Performance-based incentives. *Opportunity to lead a flagship retail asset. How to Apply: All applications will be received and reviewed through the BrighterMonday Portal by clicking on the '' section