Technical Specialist, Relational Well-being

Required Skills, Knowledge and Experience Advanced education in psychology, sociology, organizational development, or related field Advanced training in facilitation, conflict resolution, or restorative justice an advantage Professional certification in counseling, coaching or mental health first aid desirable Minimum 7 years’ experience in psychosocial support, organizational psychology, or humanitarian staff care Expertise in relational practices, trust-building, or staff support systems Experience facilitating healing, conflict resolution, or restorative practices in complex organizations Proven cross-cultural experience in INGOs or comparable international organizations Fluency in English, fluency in additional languages considered an advantage Relational Care System Design Develop frameworks and practices that strengthen trust, belonging, and relational repair Provide guidance on integrating relational well-being into policies and practices Partner with HR, Comms, and SSR to embed relational approaches in team culture and leadership development Staff Support & Informal Systems Strengthening Support regions to sustain and adapt peer support networks Facilitate learning and skill development for staff support functions and facilitators Promote informal practices that sustain connection and community Organizational Healing & Crisis Response Provide technical input into crisis response where relational repair is needed Support healing processes following organizational ruptures or change Collaborate with leaders to address issues of trust and institutional betrayal Learning & Knowledge Management Document and share lessons from relational care practices Contribute to communities of practice on relational well-being and trust-building Support research and innovation in relational and peer-based systems Self-directed learning to maintain currency on industry trends, research, practices and key actors in training, communications, and staff well-being. Cross-Functional Collaboration Collaborate with Specialists in Change, Work Design, and Mental Health on integrated approaches Partner with Risk and Emergency teams to align relational systems with resilience strategies