Operations manager.

Our client is looking for Operations Managers who will be responsible for overseeing and optimizing end-to-end operational processes for device financing products, particularly mobile phone financing. The role ensures efficient onboarding, smooth device distribution, high-quality customer service, strong portfolio performance, and compliance with company policies and regulatory requirements. Key Responsibilities. • Manage daily operations across device financing activities, including customer onboarding, device allocation, activations, and repayments. • Design, implement, and improve operational workflows and SOPs. • Ensure accurate processing of applications, approvals, and disbursements. • Monitor turnaround times (TAT) and service quality metrics. Qualifications & Experience • Bachelor’s degree in Business Administration, Operations Management, Finance, or a related field. • Minimum 5–8 years’ experience in operations, with at least 3 years in device financing, asset financing, or fintech. • Proven experience managing dealer-based and field-heavy operations. • Strong understanding of device financing models and repayment mechanisms. Salary: Competitive Salary How to Apply: All applications will be received and reviewed through the BrighterMonday Portal by clicking on the '' section