Managing Director

Education: Bachelor’s degree required (Finance, Technology, Business, or related fields) MBA or Master’s in Fintech, Strategy, or Leadership preferred Professional certifications in regulatory compliance, risk, or payments are a plus Experience: Minimum 15 years’ experience in financial services, digital platforms, or fintech Minimum 5 years’ experience as a CEO/MD/COO with full P&L accountability Proven success scaling wallets, agents, or financial products across Uganda Experience working directly with regulatory authorities Experience launching or managing lending, insurance, or embedded finance platforms Familiarity with AI, platform strategy, and ecosystem monetisation models Strategy Development and Implementation Build a compelling and innovative MoMo Uganda strategy that reinforces the current patron base and attracts a wider variety of new patrons; to ensure a sustained economic value driven business Leverage the scale to deliver future commercial benefits with a view to rapidly improve commercial performance within the next 2 years Build the wallet & merchant ecosystem scale by expanding the active wallet base (consumer and merchant). Deepen usage frequency, retention, and revenue per user. Personally review funnel and conversion metrics with marketing and product teams. Lead the Product Diversification & Monetisation strategy by scaling lending, savings, insurance, and merchant payment solutions. Oversee roadmap, pricing, distribution, and risk-return ratios. Launch differentiated B2B and SME offerings. Staff Leadership and Management Build and retain a high-performance Exco. Be visible across operations—from frontline agent activations to boardroom presentations. Role-model speed, ethics, and humility. Coach succession candidates. Lead the sourcing, induction and managing talent in accordance with legislative guidelines. Continually develop a culture of strong collaboration and effective team working Ensure open communication channels with staff and implement change management interventions where necessary. Provide definition of roles, responsibilities, individual goals and performance objectives for the team Governance and Risk Management Serve as lead interface with central bank, regulators and relevant bodies. Ensure zero audit red flags, proactive compliance, and thought partnership in policy. Build regulator trust through visible leadership. Manage the risk, liquidity & Operational resilience of the business by overseeing real-time risk dashboards. Lead quarterly reviews on AML, cyber, float management, liquidity forecasting, and operational loss metrics. Respond to incidents personally if reputational or systemic Strengthen MoMo’s national profile through advocacy, partnerships, and impact storytelling. Represent the brand to investors, boards, media, and government. Anchor financial inclusion and gender equity goals. Reporting & Budgets Report on a monthly basis to the Board and Group Fintech CEO relating to progress made withi