Senior IT Infrastructure & Assets Officer
Description
- IT Hardware Setup, Deployment, and User Support Install, configure, and deploy computers, printers, and other IT equipment. Provide first-line and second-line technical support to staff. Troubleshoot hardware, software, and system-related issues. Train users on basic IT systems and tools. Maintain records of support requests and resolutions.
- Network Setup, Configuration, and Support Set up and maintain LAN, WAN, and internet connectivity. Configure routers, switches, and access points. Monitor network performance and resolve connectivity issues. Implement basic network security controls. Coordinate with internet service providers and vendors.
- IT Asset Management and Lifecycle Planning Maintain an up-to-date inventory of all IT equipment and software. Track asset allocation, usage, maintenance, and disposal. Plan for upgrades, replacements, and end-of-life equipment. Ensure proper storage and disposal of obsolete IT assets.
- Procurement, Vendor Management, and Hardware Standards Support procurement of IT equipment and software. Evaluate suppliers and recommend cost-effective solutions. Ensure compliance with approved IT standards. Manage warranties, service contracts, and vendor relationships. Verify quality and specifications of delivered equipment.
- Budgeting, Planning, and Reporting Assist in preparing annual IT budgets and forecasts. Monitor IT-related expenditures. Prepare periodic reports on assets, costs, and system performance. Support planning for IT projects and infrastructure upgrades.
- Collaboration, Documentation, and Continuous Improvement Work closely with departments to understand IT needs. Maintain system documentation, manuals, and procedures. Participate in IT audits and compliance activities. Identify opportunities for process improvement. Stay updated on emerging technologies and best practices. How to Apply: All applications will be received and reviewed through the BrighterMonday Portal by clicking on the '' section
Skills
ComplianceSecurity
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