Executive VIP Manager

BettingJobs is working with a well-established B2C casino brand, who are seeking to hire an experienced Executive VIP Manager to join their team in Mexico. The successful candidate will be responsible for overseeing a portfolio of assigned customers and actively seek solutions to potential problems as well as engaging customers' attention and loyalty. Responsibilities:

• Identify and assess customer needs to deliver service that consistently exceeds expectations.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Take the extra mile to engage customers through various platforms.
• Arrange activities tailored to customers' preferences in the designated market, e.g. sport events.
• Go above and beyond to create positive and memorable customer experiences. Requirements:
• Self-motivated and ambitious individual who wants to excel in interpersonal relationships.
• Get-things-done mentality from taking initiative to execution.
• Excellent networking skills and inside information on market's ongoing events.
• Familiarity with CRM systems and practices will be considered as an advantage.
• Customer orientation and ability to adapt/respond to different types of characters.
• Excellent communication and presentation skills.
• Ability to multi-task, prioritize, and manage time effectively.
• Strong communication/public relations along with active listening skills required.
• Accountability and conscientiousness.

Consultant

XXXX XXXX-Singh

Senior Recruitment Consultant

7984 065589) Reference number: 1323120 Profession:Company: Betting JobsDate posted: 3rd Mar, 2026