Success Manager

BettingJobs is partnering with our client, a leading technology brand within the iGaming industry, in their search for aSuccess Manager to join their team based in Cyprus.

Responsibilities:

• Act as the main contact for assigned partners

• Build strong relationships with stakeholders at all levels

• Maintain regular communication through calls, meetings, reviews, and visits

• Drive account growth through upselling, cross-selling, expansion, and new products

• Identify opportunities, propose initiatives, and negotiate positive outcomes

• Develop and execute partner plans aligned with annual targets

• Lead monthly and quarterly business reviews

• Analyse performance data and turn insights into clear actions

• Ensure partners understand results, priorities, and next steps

• Identify issues early and resolve them with internal teams

• Work closely with support, tech, product, and operations

• Manage day-to-day partner needs while supporting long-term goals

• Define how the Success function operates

• Build clear, scalable processes and documentation

• Support the growth of the Success team

• Own partner contracts, renewals, and follow-ups

• Ensure compliance with policies and governance standards

• Monitor and manage risks and conflicts of interest

• Act as a partner or regional lead internally

• Support alignment with third-party providers

• Represent the company at partner and industry events

Requirements:

• Background in Account Management, Customer Success, or Partner roles within iGaming

• Strong understanding of commercial models and partnerships

• Experience working with international stakeholders

• Proactive, independent, and ownership-driven

• Strong commercial focus on growth

• Clear communicator and relationship builder

• Well organized in fast-paced environments

• Able to turn data into actions (BI experience is a plus)

• Comfortable working with contracts

• Confident, professional, and trustworthy

• Hands-on problem solver

• Motivated to build and grow something new

• Resilient and reliable

Reference number: 1309366 Profession:Company: Betting JobsDate posted: 7th Jan, 2026