דרושים»שירות לקוחות» Customer Support Specialist

לפני 19 שעות חברה חסויה Location: Job Type: DealHub is leading in the field of business application and with its unique quote-to-revenue solution helps the hottest names in the industry increase their revenue and manage their growth. With an amazing customer-oriented approach and sharp minds, the Support team helps our customers with their technical problems and finds the right solution for them. We are seeking for a Customer Support Specialist, to join the Support team and provide world-class support to our customers. As a Customer Support Specialist, you will: * Provide fast, professional, and personal support to Dealhub’s customers worldwide * Work on a ticket system and communicate with the customers via emails, phone calls, and video calls * Provide application support on Dealhub’s platform, mainly on configurations and integrations with other CRM platforms * Do troubleshooting and ensure each ticket has been solved * Make the customer satisfied with the solution and support provided

How to Apply?: מחפשים פה מישהו עם פוטנציאל, ג'וניור חשוב מישהו עם ראש גדול ללמידה, יכולות דילוור טובותRequirements: We expect you to: * Have previous experience as a Support Specialist in a Saas B2B companies * Have proven experience with CRM integrations and implementation * Be familiar with business applications and CRM (Salesforce / Hubspot / etc.) * Have excellent communication skills and a customer-oriented approach * Be bold, ambitious, and make things done * Think out of the box and lead a surprising problem-solving approach! * Have prior experience with SQL queries * Have a bachelor's degree in a relevant field (Information Technology/ Information Systems) * Be a great team player! * Be Fluent in English (both written and verbal) This position is open to all candidates. Hide