דרושים»מכירות» Technical Account Manager 2 - Tel Aviv

לפני 13 דקות חברה חסויה Location: Job Type: we are looking for a Technical Account Manager 2. A Technical Account Manager (TAM) will continue to provide hands-on technical services to our largest customers by supporting, adopting and providing guidance over the comprehensive suite of products and features available. A TAM is held in high regard as an expert and trusted advisor for how IT Operations translates to business value. What Youll Do: Advise on technical support and product adoption for customers in line with pre-sales, post-sales and the renewal processes Analyze customers IT Operations environment on a regular basis and provide recommendations that will maximize value. Be the customers advocate by knowing their goals and use cases then suggesting process changes, product adoption, configuration and additional features to meet their requirements Participate and prepare for Monthly and Quarterly Business Reviews with customers Collaborate with product management, engineering and technical services teams to help identify new features and products Continuously evolve best practice to technical product adoption and customer successRequirements: Someone with a solid technical grounding and hands-on experience of IT Operations Confident in your hands on experience AWS, Azure or GCP Comfortable scripting languages like Python, Javascript, Ruby, Perl, Go, PHP, or Chef/Puppet etc. Skilled in using CI/CD tools e.g. Jenkins, Gitlab etc. Knowledgeable about Containerization tools e.g. Docker, Kubernetes or Rancher etc. Able to sit up to 4 hours, traveling to and from client sites Able to travel via auto, train or air up to 30% of the time Previous experience working as a TAM supporting mid-market and/or Enterprise customers in the cloud space Experienced using other cloud monitoring toolsThis position is open to all candidates. Hide