Credit Manager – PayGo Phones at Sun King Tanzania

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• PayGo Phones Credit Manager
• PayGo Phones at Sun King Tanzania January 2026 Job Location: Arusha, Tanzania About the Role The Credit Manager
• PayGo Phones Tanzania is a field-based position within the Global Risk and Credit team. The role focuses on overseeing credit and related risk areas within the PAYGo business in Tanzania. It involves shaping, implementing, and maintaining effective credit risk controls and operational practices to strengthen portfolio quality and regulatory adherence. What you will be expected to do: Portfolio Performance Oversight Review portfolio performance to identify customers showing early signs of repayment difficulties through data review and direct field engagement. Track portfolio risk indicators and ensure timely escalation and visibility. Produce consistent and accurate portfolio performance and risk indicator reports. Monitor regional, area, and product-level trends and recommend corrective actions to address emerging risk exposures. Audit & Compliance Carry out internal reviews to identify gaps across credit-related processes, including underwriting, collections, onboarding, repossession, and customer detail updates. Confirm alignment with internal policies and regulatory requirements. Document findings clearly and outline practical risk mitigation actions. Collections & Field Interventions Apply preventative collection approaches, including KYC and onboarding practices that enhance customer quality. Design and roll out field-informed collection approaches in partnership with field teams to improve recovery outcomes. Evaluate existing policies and their portfolio impact, proposing updates informed by market conditions and field insights. Improve portfolio segmentation by aligning customer buckets with appropriate ownership models and recommending adjustments where required. Pilot & Initiative Management Oversee field pilots to ensure they are tracked, documented, and measured against defined success criteria through engagement with relevant teams. Fraud Case Oversight Ensure reported fraud cases are reviewed promptly and resolved within established timelines. Reporting & Documentation Compile structured field reports covering data summaries, operational observations, and process documentation. Maintain consistency and accuracy in risk and portfolio performance reporting. Conduct market and sector research and translate findings into recommendations that strengthen Sun King’s market position across sales and collections. Read Also: NEW TANZANIAN JOBS, INTERNSHIPS AND VOLUNTEERING OPPORTUNITIES 2026 (1,475 POSTS) CHECK SCHOLARSHIPS OPPORTUNITIES TO STUDY ABROAD CLICK HERE! Download Your National ID (NIDA) Number  Here | DowBnload NAMBA NA KITAMBULISHO CHAKO CHA NIDA. BONYEZA HAPA! PAST PAPERS ZA DARASA LA 7 MPAKA FORM SIX