Admin Executive (Aftersales Service)

Key Responsibilities • Serve as the primary point of contact for customer enquiries via phone, email, Live Chat, WhatsApp, and walk-in channels, ensuring prompt and professional service delivery. • Manage spare parts forecasting, procurement coordination, and usage tracking to maintain optimal inventory levels and minimize stock discrepancies. • Liaise closely with factory and internal stakeholders to ensure timely replenishment and accurate order fulfilment. • Oversee grading operations, inclu…