Customer Success Manager, Temporary (10-Month Contract)

About the Role This role is a 10-month contract role. As a Customer Success Manager at Giftbit, you will own a portfolio of core-tier customers (~50 accounts), driving retention, satisfaction, and growth. Customer success is at the core of how we operate, reflected in our 94% CSAT score and ~8 NPS. We combine intuitive tools, thoughtful processes, and proactive partnership to help our customers grow. As we continue to scale, we're looking for someone who is deeply customer-centric and passionat…