Information Technology Help Desk
Description
Dear Aspirant, Apply for the TA will get back to you regarding interview process if your profile is shortlisted. Please find below details of JD PRIMARY RESPONSIBILITIES Provide Level 1 technical support to end-users via calls, chats, and web tickets. Assist users with basic issues related to desktop/laptop hardware, software, OS, printers, and applications. Follow standard troubleshooting steps and document all actions taken in the ticketing system. Provide information to customers regarding I…
Skills
AI
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