Senior Analyst, IT Service Desk (1 Year Contract)
Description
Job Description Role Overview Primary POC for JIRA Service Management (JSM), Confluence Knowledge base, and Asset Management/CMDB. JSM Administration & ITSM Implementation Configure, implement, and maintain JSM projects across: Incident, Change, Problem, and Asset Management Manage integrations with enterprise systems (monitoring tools, CI/CD, CRM) using APIs, webhooks, and third-party apps. Monitor JIRA platform health and performance: Upgrades, patching, data cleanup, and uptime management. L…
Skills
APIConfluenceCI/CDAIJira
Want AI to find more roles like this?
Upload your CV once. Get matched to relevant assignments automatically.