ServiceNow Trainer
Description
Key Responsibilities: Deliver instructor-led and virtual training sessions on ServiceNow modules such as: ITSM (Incident, Problem, Change Management) ITOM ITBM / SPM HRSD GRC CMDB Develop training materials including presentations, user guides, exercises, and assessments. Customize training content based on client requirements. Conduct hands-on workshops and practical lab sessions. Evaluate trainee performance and provide feedback. Stay updated with the latest ServiceNow releases and features. …
Skills
AI
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